Happy New Year to you all. We hope you have a fun and safe one and look forward to seeing you all in 2019!
We have been busy placing remembrance poppies on our vehicles ready for Remembrance Sunday. We are proud to be covering remembrance services in Stratford Upon Avon and any profits made will be donated to the poppy appeal and Combat stress charities.
We are lucky to have retired soldiers and currently serving soldiers that work for us today and we really value the commitment they gave or still give. They bring a huge variety of experience and knowledge from the work they do and make up an important part of our team.
Please note that from the 1st of November 2018, County Medics Ltd will be VAT registered. You will notice that this will now be included on invoices and on any quotes. Please contact one of our team should you have any specific questions relating to this. Certain services we provide may be zero rated, this will need to come under set categories that can be found on the HMRC website. Thank you for your continued support and we look forward to supporting you in the future.
A selection of new staff and current staff attended training evenings this week. Topics included Safeguarding, Basic Life Support, AED, Equipment familiarisation and staff support services. County Medics believes continual training and staff support is an absolute must in order to maintain a safe and caring service for our patients as well as showing that we value our staff
If you want to find out more about what our team does or would like to join our team please contact us and we will be happy to answer any questions you may have.
We are proud to inform our customers that the way we schedule, manage and deal with bookings for patient transport has been upgraded. We now offer our customers the ability to directly book an ambulance via an online portal. This gives you the ability to track the progress of the booking and even check wether the ambulance has arrived at the pick up point/dropped off to the patients end location.
You can talk directly to our control room staff via the messaging function and check on multiple bookings in one easy place. You can of course still contact us via phone where one of our team would be happy to deal with your request.
If you would like further information, please contact one of the team either by phone or email who will guide you through this new exciting feature.
Our Medical Centre is now set up at what looks to be a very busy, fun, family friendly Bristol VW Festival. We have worked closely with the Festival staff to ensure that everyone here has a safe and enjoyable time. Even though we hope not to see you in a first aid situation we would love to see you drop in to the Med centre and say Hi if you get time!
From all at County Medics, have a very enjoyable Festival.
We are currently carrying out patient surveys. These forms will be available on our ambulances across our fleet and we would be delighted for any feedback.
This feedback will help us to continue to supply a safe and caring service for our customers and improve in areas should we need to. We of course are always happy to accept comments both positive and negative directly at any time which can be done via the online feedback form on the contacts page or by calling us.
Please have a safe and fun bank holiday weekend.
County Medics has now updated its policies to reflect the new GDPR requirements. As part of this one important change is that our service users can now choose how we contact them. We will offer this option to any future data that is collected but existing users can contact us via phone or email and choose how they receive any data moving forward. You can choose to be contacted via phone, email, post, SMS or none.
We would also like to let our service users know that we only keep records of peoples data for specific valid purposes and that we do not share or sell this information to 3rd parties for marketing purposes. if you have any questions relating to the new GDPR changes please feel free to contact us.
We have now moved into our new premises that are located at Davies House, Davies Road in Evesham. We have great facilities to provide on site training as well as still being in a good strategical location to serve the Midlands and beyond.
With a busy schedule ahead in 2018 the new premises will play an important part in helping us deliver the best possible services to our customers.
Last weekend saw us provide extensive medical cover for Upton Blues Festival. Our first aiders, Paramedics and control room staff helped support the event team in another successful Blues Festival.
Feedback suggests that it was an event enjoyed by all and that even the sudden down pours of rain did not stop people having a good time.
Thank you for all of your praise over the weekend, our staff really do appreciate the positive feedback that members of public give during our events.
Please pass my thanks on to your team who did a wonderful job at our event. We find you so reliable and so easy to deal with when making our bookings. Look forward to using your services in 2017
We have used County Medics for over two years now, they regularly supply us with Medical support. They have never let us down and always put the patient first. Thanks.
County Medics Provided Medical Cover for a large Festival and we were extremely happy with their services. We found them to be reliable and thoughtful
Thank you to your staff he treated me at the Upton Blues Festival, your staff are so friendly and treated my cut leg quickly and professionally. I hope to see you next year (not as a patient though!).
Thank you for the excellent job today. Everyone is most appreciative of your friendly and efficient service. Ian
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